Pennsylvania Petroleum Association
PPATEC: Customer Service & Technical Conversations
PPA Technical Education Center 911 S. Eisenhower Blvd, Middletown, PA, United StatesIn this class, technicians (or office staff) will learn a basic understanding of technical components such as TXV’s, compressors, coils, heat exchangers, etc. so they can take this information and be able to demonstrate and explain to homeowners. Attendees will also learn the basic processes to respectfully and responsibly move through a customer’s house during …
PPATEC: Practical HVAC Beyond the Box Diagnostics
PPA Technical Education Center 911 S. Eisenhower Blvd, Middletown, PA, United StatesDescription This course provides a fundamental turning point for your Service Technicians, Installers, Sales Advisors, Production Managers, and Service Managers to transition to an improved and consistent performance level successfully. This training forces an enhanced and consistent performance level, reducing liabilities, increasing knowledge, and ramping sales opportunities. Anyone can sell another box, but this is …
PPATEC Creating a Problem Free Boiler Installation
PPA Technical Education Center 911 S. Eisenhower Blvd, Middletown, PA, United StatesThis course will cover choosing the proper boiler, determine flow and pipe sizing, choosing a circulator, review heating systems such as Series Loop, 1 Pipe, 2 Pipe, MonoFlo, boiler components and application, boiler venting and combustion air methods, cast iron to high efficiency boiler retrofits, general troubleshooting of HE boiler components. …