• PPA TEC Customer Service Superiority – Differentiate and Dominate

    PPA Technical Education Center 10107 Jonestown Road, Grantville, PA, United States

    Successful service companies dominate their marketplace by NOT blending in. Winning companies differentiate their services and deliver exceptional customer experiences. Customer convenience is the new dominating factor in service differentiation. The case studies

    $325
  • PPA TEC Three Day Basic Oil Heat Class

    PPA Technical Education Center 10107 Jonestown Road, Grantville, PA, United States

    This class includes all the primary fundamentals of oil heat training for technicians in a three-day training program. Technicians who have experience servicing HVAC equipment, but have limited background working

    $1250
  • PPA TEC Troubleshooting High Efficiency Gas Furnaces

    PPA Technical Education Center 10107 Jonestown Road, Grantville, PA, United States

    This course was designed for technicians installing, operating, servicing, and troubleshooting high efficiency hot air equipment. The study of the sequence of operation is used to understand and troubleshoot the

    $275
  • PPA TEC Heat Pump Operation, Testing, and Troubleshooting

    PPA Technical Education Center 10107 Jonestown Road, Grantville, PA, United States

    This class is for technicians with a basic understanding of the refrigeration cycle. If you are looking to gain a basic understanding of the refrigeration cycle, we recommend taking our

    $7728
  • PPA TEC Five-Day Heat Pump Installation, Service, and Troubleshooting Fundamentals

    PPA Technical Education Center 10107 Jonestown Road, Grantville, PA, United States

    This class is designed to teach the basics of heat pump operation, including the refrigerant circuit, duel fuel systems, heat pump specific electrical and installation practices necessary for them. It will teach you basic skills in, installation, maintenance, and diagnostics for standard heat pumps, VFD heat pumps, and mini split units. • Heat Pump Operation

    $1375